Step 1
Log into your TRACK account and navigate to
Configuration --> Company Setup --> API Keys.
Click the
+ Server Keybutton
![](/images/partners/track-server-key-btn.png)
Retrieve the Server API Key and Secret
Step 2
Navigate to Configuration --> Distribution Channels --> VRScheduler.
Retrieve your endpoint from any key.
Example: https://YOURCOMPANY.trackhs.com/api/pms/
Step 3
In your
Operto Teams account, navigate to
Setup --> System Settings, scroll down to the
API Connections section and click the
Add API Connection button.
Step 4
Click the TRACK logo.
Step 5
Enter your TRACK API Key.
If you are currently using Operto Teams and switching to TrackHS from another property management system, follow the below steps
Step 5
Property Matching
Merge the TrackHS feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Step 6
Master Calendar Review
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
Step 7
New Task updating
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
Step 8
Request old booking Removal
Email help-teams@operto.com to request your old bookings be removed from the calendar.
IMPORTANT
Check your Master Calendar for accurate properties and bookings.
Troubleshooting Tips:
1. Search TrackHS in our knowledgebase to see any specific statuses or requirements for import.
2. Use Setup --> Properties, Actions button, Request Pull from TrackHS to retry the import.
3. Contact help-teams@operto.com so we can help to troubleshoot.