Lodgix Connection Instructions

STEP 1: Retrieve your User and API Key. Log into your Lodgix account and navigate to Settings --> Imporant Settings.
Email these values to help@vrscheduler.com.


If you are currently using Operto Teams and switching to Lodgix from another property management system, follow the below steps

Step 5
Property Matching
Merge the Lodgix feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Step 6
Master Calendar Review
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
Step 7
New Task updating
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
Step 8
Request old booking Removal
Email help-teams@operto.com to request your old bookings be removed from the calendar.
IMPORTANT

Check your Master Calendar for accurate properties and bookings.

Troubleshooting Tips:
1. Search Lodgix in our knowledgebase to see any specific statuses or requirements for import.
2. Use Setup --> Properties, Actions button, Request Pull from Lodgix to retry the import.
3. Contact help-teams@operto.com so we can help to troubleshoot.