Guesty Pro Connection Instructions
Step 1
Log into your Guesty dashboard.
Step 2
Go to Integrations --> Marketplace.
Step 3
Search for Operto Teams in the list and click on the Operto Teams logo or the blue Connect button.
https://app.guesty.com/integrations/partners/opertoteams
https://app.guesty.com/integrations/partners/opertoteams
Step 4
Click the blue Connect button in the upper right.
Step 5
Copy the API Key.
IMPORTANT: Perform the next steps within 3 hours or the API Key will expire and a new API Key will need to be generated to make the connection.
IMPORTANT: Perform the next steps within 3 hours or the API Key will expire and a new API Key will need to be generated to make the connection.
Step 6
In your Operto Teams account, navigate to Setup --> System Settings, scroll down to the API Connections section and click the Add API Connection button.
Step 7
Click the Guesty logo.
Step 8
Enter Guesty API Key.
If you are currently using Operto Teams and switching to Guesty Pro from another property management system, follow the below steps
Step 9
Property Matching
Merge the Guesty Pro feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Merge the Guesty Pro feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Step 10
Master Calendar Review
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
Step 11
New Task updating
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
Step 12
Request old booking Removal
Email help-teams@operto.com to request your old bookings be removed from the calendar.
Email help-teams@operto.com to request your old bookings be removed from the calendar.
IMPORTANT
Check your Master Calendar for accurate properties and bookings.
Troubleshooting Tips:1. Search Guesty Pro in our knowledgebase to see any specific statuses or requirements for import.
2. Use Setup --> Properties, Actions button, Request Pull from Guesty Pro to retry the import.
3. Contact help-teams@operto.com so we can help to troubleshoot.