Booking Automation Connection Instructions

STEP 1: Create and Enter an Account API Key for VRScheduler

  1. Navigate to the BookingAutomation.com Account Access page
  2. Enter the following information (you may need to click save between entries to get all information inserted):
    API Key: Choose and enter a minimum of 16 character text string (NO SPECIAL CHARACTERS - WRITE THIS DOWN, THIS IS YOUR API Key).
    API Key Access: Choose "allow whitelist IP only" and Click "SAVE" which will show the IP Whitelist field
    IP Whitelist: ​185.52.2.198 34.210.109.50 52.27.242.23 52.88.133.148 54.68.231.215 34.208.116.10
    Allow Writes: No
    Property Access: Owned by this account only

STEP 2: Enter a Property Key for each of your properties.

  1. Navigate to Settings --> Properties --> Link
  2. For each property in the dropdown, enter a propKey. This can be any string over 16 characters, but must be unique.
Step 3
In your Operto Teams account, navigate to Setup --> System Settings, scroll down to the API Connections section and click the Add API Connection button.
Step 4
Click the Booking Automation logo.
Step 5
Enter your Booking Automation API Key from Step 1.

If you are currently using Operto Teams and switching to Booking Automation from another property management system, follow the below steps

Step 6
Property Matching
Merge the Booking Automation feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Step 7
Master Calendar Review
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
Step 8
New Task updating
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
Step 9
Request old booking Removal
Email help-teams@operto.com to request your old bookings be removed from the calendar.
IMPORTANT

Check your Master Calendar for accurate properties and bookings.

Troubleshooting Tips:
1. Search Booking Automation in our knowledgebase to see any specific statuses or requirements for import.
2. Use Setup --> Properties, Actions button, Request Pull from Booking Automation to retry the import.
3. Contact help-teams@operto.com so we can help to troubleshoot.