Apaleo Connection Instructions

Step 1
Log into your Apaleo account in a separate tab, then return here to sign up for VRScheduler below.
Step 2
Authorize Operto-VRS in Apaleo.

If you are currently using Operto Teams and switching to Apaleo from another property management system, follow the below steps

Step 3
Property Matching
Merge the Apaleo feeds into previously setup properties.
Navigate to Setup --> Properties.
Filter by Region: Region not Assigned.
For each property, use the Merge Feed To dropdown and select the previously set up property
Step 4
Master Calendar Review
With both feeds active, the new bookings should exactly match the old. The Master Calendar will allow you to easily review for import errors.
Step 5
New Task updating
The new bookings created new tasks. Use the Scheduling Calendar to schedule the new tasks and upate any notes - to match the old tasks schedules and notes.
Step 6
Request old booking Removal
Email help-teams@operto.com to request your old bookings be removed from the calendar.
IMPORTANT

Check your Master Calendar for accurate properties and bookings.

Troubleshooting Tips:
1. Search Apaleo in our knowledgebase to see any specific statuses or requirements for import.
2. Use Setup --> Properties, Actions button, Request Pull from Apaleo to retry the import.
3. Contact help-teams@operto.com so we can help to troubleshoot.